CallerPro vs. ServiceAgent
Both answer your calls, book jobs and send invoices. The differences are in how you’re billed for the AI, what happens to your payments, and how wide each product tries to go. Here is an honest side-by-side, including when ServiceAgent is the better pick.
Adding a card is what gets you a real phone number with your agent answering on it. You pay $0 today, nothing is charged for 14 days, and you can cancel from Settings before then.
CallerPro is an AI front-office platform for small home-service businesses. Starter answers calls, qualifies leads, books appointments and notifies you. Pro and Scale add invoicing, payments and Books reporting, with the relevant integrations configured.
ServiceAgent vs. CallerPro
| ServiceAgent | CallerPro | |
|---|---|---|
| Built for | Home services, plus legal, insurance, healthcare, real estate and finance | Home-service businesses only: plumbing, HVAC, electrical and similar trades |
| How the AI is billed | Plans include a monthly credit allowance; AI actions use credits, with a voice minute using 15 credits | Flat monthly plan with talk-minutes included, and a published per-minute rate after that |
| Getting started | Self-serve sign-up, including a free plan | Self-serve 14-day free trial of any plan |
| Call answering and booking | AI receptionist that answers 24/7 and books appointments | AI agent answers 24/7, qualifies the job, books it and escalates emergencies to your on-call number |
| Payments | Collected through ServiceAgent, with a per-transaction fee that varies by plan | Card payments settle in your own Stripe account, or your Venmo, Cash App, Zelle and PayPal; CallerPro takes no cut |
| Marketing tools | Email and SMS campaigns, ad management, omnichannel inbox | Review requests and follow-ups; no campaign or ad tools |
| Integrations | Jobber, Google Calendar, Stripe, QuickBooks, Mailchimp | Google Calendar, Housecall Pro, and CSV export for QuickBooks, Xero or Wave |
ServiceAgent details are taken from ServiceAgent’s public website as of September 16, 2026 and may have changed since. ServiceAgent is a trademark of its owner; CallerPro is not affiliated with ServiceAgent.
Choose serviceagent if…
- You run your jobs in Jobber, which CallerPro doesn’t integrate with today
- You want marketing campaigns and ad management in the same tool as your phone line
- You get very few calls and want to start on a free plan
Choose CallerPro if…
- You want to know exactly what a month costs: included minutes, then a published rate
- You want card payments landing in your own Stripe account with no per-transaction cut from us
- You want a product shaped only around home-service calls, from triage to the books
AI receptionists handle the call. CallerPro handles the workflow.
Start with answering and booking. Connect the work after the call when your business is ready.
- Starter
Call
Your customer calls your existing number.
- Starter
Qualify
Capture the request and customer details.
- Starter
Book
Offer available appointment times.
- Starter
Notify
Send the details to your team.
- Your team
Complete job
You and your team do the physical work.
- Pro / Scale
Invoice
Create and send the invoice.
- Pro / Scale
Payment
Collect cards through your connected Stripe account.
- Pro / Scale
Follow-up
Configured invoice reminders and review requests.
Starter includes Google Calendar sync and appointment reminders. Invoicing, payments, Books reporting and post-job follow-ups require Pro or Scale and configuration. Your team completes the job; CallerPro supports the administration.
One monthly price, with talk-minutes included.
Not a per-call answering-service bill that spikes in the week you're busiest.
Starter
- Answers, qualifies and books the job during the call, 24/7
- 250 talk-minutes a month included
- Google Calendar two-way sync
- Appointment reminders
- Call summaries, transcripts and lead records
- Extra minutes $0.30/min — calls are never cut off
Pro
- Everything in Starter
- 750 talk-minutes a month included
- Invoices, deposits and unpaid-invoice follow-ups
- Books reporting and CSV export
- Extra minutes $0.28/min — calls are never cut off
Scale
- Everything in Pro
- 2,000 talk-minutes a month included
- Up to 10 locations
- Custom workflow automation
- Extra minutes $0.25/min — calls are never cut off
Starter
- Answers, qualifies and books the job during the call, 24/7
- 250 talk-minutes a month included
- Google Calendar two-way sync
- Appointment reminders
- Call summaries, transcripts and lead records
- Extra minutes $0.30/min — calls are never cut off
Pro
- Everything in Starter
- 750 talk-minutes a month included
- Invoices, deposits and unpaid-invoice follow-ups
- Books reporting and CSV export
- Extra minutes $0.28/min — calls are never cut off
Scale
- Everything in Pro
- 2,000 talk-minutes a month included
- Up to 10 locations
- Custom workflow automation
- Extra minutes $0.25/min — calls are never cut off
$0 today. Nothing is charged for 14 days, and you can cancel from Settings before then.
The comparison that matters. A full-time receptionist costs about $3,168 a month in wages alone (U.S. median $18.27/hour, BLS, May 2025) and covers 40 hours a week. CallerPro Starter is $79 a month and answers nights and weekends too.
Your money goes to you. CallerPro is never the merchant of record. Card payments settle into your own Stripe account, and Venmo, Cash App, Zelle and PayPal pay you directly.
Why we ask for a card. Adding a card is what gets you a real phone number with your agent answering on it. You pay $0 today, nothing is charged for 14 days, and you can cancel from Settings before then.
Compare every feature, plan by plan
| Feature | Starter$79/mo | Pro$149/mo | Scale$299/mo |
|---|---|---|---|
| Calls | |||
| Talk-minutes included each month | 250 | 750 | 2,000 |
| Extra minutes | $0.30/min | $0.28/min | $0.25/min |
| 24/7 answering, including after hours | Included | Included | Included |
| Qualifying questions and emergency escalation | Included | Included | Included |
| Appointment booking during the call | Included | Included | Included |
| Google Calendar two-way sync | Included | Included | Included |
| Call summaries, transcripts and lead records | Included | Included | Included |
| Appointment reminders | Included | Included | Included |
| Front office | |||
| Invoices with PDF, by email and text | Not included | Included | Included |
| Deposits and card payments to your own Stripe | Not included | Included | Included |
| Unpaid-invoice follow-ups | Not included | Included | Included |
| Books reporting and CSV export | Not included | Included | Included |
| Growth | |||
| Locations | 1 | 1 | Up to 10 |
| Custom workflow automation | Not included | Not included | Included |
Every plan books during the call and syncs with Google Calendar. Invoicing, payments and Books reporting are included on Pro and Scale. Going over your minutes is billed at $0.30 a minute on Starter, $0.28 a minute on Pro and $0.25 a minute on Scale, so a call is never cut off. Multi-brand or something unusual? Talk to us.
Common questions
What is the main difference between CallerPro and ServiceAgent?
Both are AI front-office tools. ServiceAgent is broader, with marketing campaigns and industries beyond home services, and meters AI use in credits. CallerPro is narrower and priced flat: a monthly plan with talk-minutes included, a published per-minute rate after that, and card payments that settle in your own Stripe account with no cut taken by CallerPro.
Can I switch from ServiceAgent to CallerPro without changing my number?
Yes. You get a CallerPro number and forward your business line to it, the same way you forwarded calls before. Nothing on your trucks or your Google listing changes, and you can try it free for 14 days first.
Which one costs less?
It depends on your call volume and how much you collect through each platform, so compare a real month. CallerPro is $79, $149 or $299 a month with 250, 750 or 2,000 talk-minutes included and $0.30, $0.28 or $0.25 per extra minute, and it adds no fee to the payments you collect. Check ServiceAgent’s current pricing page for their credit allowances and transaction fees.
Hear it before you put it on your business line.
Try the live AI demo, get help with setup, or start your own 14-day trial.
Demo requires no signup. Trial activation requires a card; cancel before trial end to avoid subscription charges.