Burst pipe
Water is actively running. The agent treats this as an emergency: it takes the address, tells them how to shut off the main, and routes the call to your on-call phone instead of offering Thursday.
Built for plumbing companies
AI Receptionist for Plumbing Businesses
CallerPro helps small plumbing companies answer calls, qualify plumbing requests, book jobs, notify the team, send invoices, collect payments, and keep records organized.
14-day free trial
Keep your existing number
Configurable human handoff
Stripe
Apple Pay
Secure checkout by Stripe · your card details never touch CallerPro
Adding a card is what gets you a real phone number with your agent answering on it. You pay $0 today, nothing is charged for 14 days, and you can cancel from Settings before then.
Live AI demonstration
Don’t take our word for it. Call our AI.
Hear CallerPro answer for Nevriq Technologies. This is a technology-company demonstration, so ask about CallerPro rather than requesting a home-service visit.
Call the AI Demo+1 (866) 371-8680On a computer? Dial the number from your phone, or use your calling app. No signup or card required for this demo.
Try asking
“How can CallerPro help my business handle customer calls?”
Nevriq Technologies’ AI assistant, powered by CallerPro. Your own agent uses your business information and booking rules.
CallerPro is an AI front-office platform for small home-service businesses. Starter answers calls, qualifies leads, books appointments and notifies you. Pro and Scale add invoicing, payments and Books reporting, with the relevant integrations configured. For plumbing companies that means burst pipes and sewer backups reach a person, while drain clogs and faucet leaks get booked without interrupting the job you are on.
The calls you get
A plumber’s phone doesn’t ring politely.
Every one of these arrives at the worst possible moment. Here is what CallerPro does with each.
Clogged drain
It establishes which fixture, whether it is one drain or the whole house — the difference between a snake and a main-line problem — and books the right length of slot.
Leaking faucet
Not urgent, and it doesn’t pretend otherwise. It captures the fixture, whether it drips or runs, and books the next ordinary opening.
Water heater trouble
No hot water, a leak from the tank, or a pilot that won’t stay lit. It asks the age, the fuel type and whether there’s water on the floor, so you know whether to bring a replacement.
Sewer backup
Sewage coming up a drain is an emergency and gets escalated. It also asks whether more than one fixture is affected, which tells you it is the main line before you arrive.
Estimate request
Repipe, water heater swap, bathroom remodel. It captures the scope and the property details, and books an estimate visit rather than quoting a price it has no business quoting.
Qualifying
What it asks before it books anything
A plumbing call has to be triaged before it can be scheduled — the same three words can mean a Thursday appointment or a truck right now. These are the details the agent gathers before it offers a time.
- Is water actively running, and can they reach the shut-off?
- Which fixture, and is it one drain or every drain in the house?
- Is there standing water, and has it reached a finished floor or ceiling?
- House or commercial, and how old is the plumbing?
- Service address, gate or parking notes, and the best callback number
- Have they had this exact problem before, and did you fix it last time?
And what it refuses to guess at
If the caller describes something urgent, or asks something the agent has not been told the answer to, it escalates to your on-call number or takes the details for a human rather than improvising. You decide what counts as an emergency.
How CallerPro works
AI receptionists handle the call. CallerPro handles the workflow.
Start with answering and booking. Connect the work after the call when your business is ready.
- Starter
Call
Your customer calls your existing number.
- Starter
Qualify
Capture the request and customer details.
- Starter
Book
Offer available appointment times.
- Starter
Notify
Send the details to your team.
- Your team
Complete job
You and your team do the physical work.
- Pro / Scale
Invoice
Create and send the invoice.
- Pro / Scale
Payment
Collect cards through your connected Stripe account.
- Pro / Scale
Follow-up
Configured invoice reminders and review requests.
Starter includes Google Calendar sync and appointment reminders. Invoicing, payments, Books reporting and post-job follow-ups require Pro or Scale and configuration. Your team completes the job; CallerPro supports the administration.
Choose your front office
Start with the calls. Connect the rest when you’re ready.
Answer missed calls. Capture leads. Book more appointments.
Call answering, lead qualification, booking, notifications, Google Calendar sync and appointment reminders.
See Starter pricingFrom the first call to the paid invoice — your front office, connected.
Add invoicing, deposits, payments, configured follow-ups and Books reporting. Housecall Pro sync requires a connected account. Accounting export is CSV, not a direct QuickBooks integration.
Compare plans
Setup
Four steps, and none of them involve replacing your software.
Your existing number, your existing phone, your existing calendar.
1
Tell CallerPro about your business
Your services, service area, hours, and how you want calls handled. You can paste in your website and it will read it for you.
2
Decide what happens on a call
What gets booked, what gets escalated to your on-call phone, what gets transferred, and what just gets written down for later.
3
Start taking calls
You get a CallerPro number. Forward your existing line to it, or ring your own phone first and let CallerPro catch what you miss.
4
Adjust as you learn
Read the call summaries and transcripts from the first week and tighten up the questions, the hours and the escalation rules.
Want a hand with your services, calendar or call forwarding?
Get Help Setting Up CallerPro
Pricing
One monthly price, with talk-minutes included.
Not a per-call answering-service bill that spikes in the week you're busiest.
Starter
Solo & 1–2 trucks
$79/mo
Billed monthly · cancel anytime
- Answers, qualifies and books the job during the call, 24/7
- 250 talk-minutes a month included
- Google Calendar two-way sync
- Appointment reminders
- Call summaries, transcripts and lead records
- Extra minutes $0.30/min — calls are never cut off
Pro
3–15 trucks · the full front office
$149/mo
Billed monthly · cancel anytime
- Everything in Starter
- 750 talk-minutes a month included
- Invoices, deposits and unpaid-invoice follow-ups
- Books reporting and CSV export
- Extra minutes $0.28/min — calls are never cut off
Scale
Multi-location / 15+
$299/mo
Billed monthly · cancel anytime
- Everything in Pro
- 2,000 talk-minutes a month included
- Up to 10 locations
- Custom workflow automation
- Extra minutes $0.25/min — calls are never cut off
Starter
Solo & 1–2 trucks
$63.20/mo
Billed yearly at $758.40 · save $189.60
- Answers, qualifies and books the job during the call, 24/7
- 250 talk-minutes a month included
- Google Calendar two-way sync
- Appointment reminders
- Call summaries, transcripts and lead records
- Extra minutes $0.30/min — calls are never cut off
Pro
3–15 trucks · the full front office
$119.20/mo
Billed yearly at $1430.40 · save $357.60
- Everything in Starter
- 750 talk-minutes a month included
- Invoices, deposits and unpaid-invoice follow-ups
- Books reporting and CSV export
- Extra minutes $0.28/min — calls are never cut off
Scale
Multi-location / 15+
$239.20/mo
Billed yearly at $2870.40 · save $717.60
- Everything in Pro
- 2,000 talk-minutes a month included
- Up to 10 locations
- Custom workflow automation
- Extra minutes $0.25/min — calls are never cut off
$0 today. Nothing is charged for 14 days, and you can cancel from Settings before then.
Stripe
Apple Pay
Secure checkout by Stripe · your card details never touch CallerPro
The comparison that matters. A full-time receptionist costs about $3,168 a month in wages alone (U.S. median $18.27/hour, BLS, May 2025) and covers 40 hours a week. CallerPro Starter is $79 a month and answers nights and weekends too.
Your money goes to you. CallerPro is never the merchant of record. Card payments settle into your own Stripe account, and Venmo, Cash App, Zelle and PayPal pay you directly.
Stripe
Apple Pay
Card payments run on Stripe Connect and settle in your own account
Why we ask for a card. Adding a card is what gets you a real phone number with your agent answering on it. You pay $0 today, nothing is charged for 14 days, and you can cancel from Settings before then.
Compare every feature, plan by plan
| Feature | Starter$79/mo | Pro$149/mo | Scale$299/mo |
|---|---|---|---|
| Calls | |||
| Talk-minutes included each month | 250 | 750 | 2,000 |
| Extra minutes | $0.30/min | $0.28/min | $0.25/min |
| 24/7 answering, including after hours | Included | Included | Included |
| Qualifying questions and emergency escalation | Included | Included | Included |
| Appointment booking during the call | Included | Included | Included |
| Google Calendar two-way sync | Included | Included | Included |
| Call summaries, transcripts and lead records | Included | Included | Included |
| Appointment reminders | Included | Included | Included |
| Front office | |||
| Invoices with PDF, by email and text | Not included | Included | Included |
| Deposits and card payments to your own Stripe | Not included | Included | Included |
| Unpaid-invoice follow-ups | Not included | Included | Included |
| Books reporting and CSV export | Not included | Included | Included |
| Growth | |||
| Locations | 1 | 1 | Up to 10 |
| Custom workflow automation | Not included | Not included | Included |
Every plan books during the call and syncs with Google Calendar. Invoicing, payments and Books reporting are included on Pro and Scale. Going over your minutes is billed at $0.30 a minute on Starter, $0.28 a minute on Pro and $0.25 a minute on Scale, so a call is never cut off. Multi-brand or something unusual? Talk to us.
Trust
It answers your phone and touches your money. Here's exactly how.
Plainly stated, with nothing implied that we can't show you in the product.
Built so your callers aren’t frustrated
Owners put it bluntly: it’s like having a receptionist that’s terrible at
their job and barely understands English
. That is not the call your customer gets. It
speaks in a natural voice, confirms what it heard, and you can test it on your own trial
number before a single customer hears it.
- A natural voice, in your business’s nameNot a phone tree and not “press one for sales.” It talks with the caller about the problem.
- It confirms what it heardThe address and contact details are read back and corrected until the caller says they’re right.
- It doesn’t guessAnything it hasn’t been told is taken down for you. Emergencies go to your on-call number, and callers can press nine to reach it.
- English or SpanishTurn on bilingual mode and it switches to Spanish when the caller does.
Your money goes to you
CallerPro is not in the middle of your payments. Card payments settle into your own Stripe account, and Venmo, Cash App, Zelle and PayPal are your handles on your invoice.
Calls are summarised and transcribed
Review available summaries, transcripts and recordings in the dashboard. Recording availability depends on your settings and whether the call was successfully captured.
You set how long recordings are kept
Set a retention window and recordings and transcripts past it are purged automatically. Leave it unset and they stay until you delete them.
Your data is yours to take
Export your calls, contacts, leads, appointments and message threads at any time. A specific caller’s records can be erased on request.
You control human handoff
With a reachable transfer or on-call number configured, callers can ask for a person. If transfer is unavailable, the assistant can take a message. Test your routing before forwarding customer calls.
Texting is set up properly
Business texting uses carrier registration with consent and opt-out handling. Availability depends on verification and carrier delivery.
Jacob O.Founder, former field service engineerLinkedIn
Who you're dealing with
About CallerPro
Nevriq Technologies LLC, based in Algonquin, IL, USA. Questions before you sign up go to [email protected].
FAQ
Questions from owners like you
Can AI answer plumbing calls after hours?
Yes. After-hours answering is on by default, and it is where most plumbing companies get the clearest return, because a 9pm burst-pipe call is either yours or the next company’s.
You decide what happens after hours: book it into the morning, take the details, or escalate to your on-call phone when the caller describes something actively flooding.
Can an AI receptionist book plumbing appointments?
Yes. It offers times you are genuinely free — reading your Google Calendar so it never double-books — and writes the confirmed job back as a real appointment with the address and the problem attached.
It can also book into Housecall Pro if that is where your schedule already lives.
Will it know the difference between a dripping faucet and a flood?
That is the specific thing it is built to do. It listens for emergency language — burst, flooding, sewage, no water, gas smell — and routes those callers to your on-call number rather than putting them in a slot next week.
Non-urgent work gets booked normally, so you are not woken up for a slow drip.
Can it invoice the job afterwards?
Yes, on the Pro and Scale plans. The completed job becomes an invoice with a PDF, sent by email and text, and unpaid ones get followed up automatically so you are not chasing them from the truck.
Card payments settle into your own Stripe account, or you can put your Venmo, Cash App, Zelle or PayPal on the invoice and get paid directly.
Do I have to change the number on my truck?
No. Keep the number that is on your truck, your yard sign and your Google listing. You get a CallerPro number at signup, and the normal setup rings your own phone first so CallerPro only picks up the calls you could not take.
How is this different from a plumbing answering service?
An answering service takes a message. You still call back, still schedule, still invoice, still chase the payment — and you are billed per call, so the bill peaks in your busiest week.
CallerPro books the appointment on your real availability, notifies you with the details, invoices the finished job and records the payment. It is a flat monthly plan with talk-minutes included.
Hear it before you put it on your business line.
Try the live AI demo, get help with setup, or start your own 14-day trial.
Demo requires no signup. Trial activation requires a card; cancel before trial end to avoid subscription charges.