Burning smell or sparking
A hazard, not an appointment. It tells the caller to kill the breaker, and routes them to your on-call number immediately.
CallerPro answers while you are in a panel, works out whether the caller has a hazard or a half-day of work, books it, and handles the invoice and payment afterwards.
Adding a card is what gets you a real phone number with your agent answering on it. You pay $0 today, nothing is charged for 14 days, and you can cancel from Settings before then.
Hear CallerPro answer for Nevriq Technologies. This is a technology-company demonstration, so ask about CallerPro rather than requesting a home-service visit.
Call the AI Demo+1 (866) 371-8680On a computer? Dial the number from your phone, or use your calling app. No signup or card required for this demo.
“How can CallerPro help my business handle customer calls?”
Nevriq Technologies’ AI assistant, powered by CallerPro. Your own agent uses your business information and booking rules.
CallerPro is an AI front-office platform for small home-service businesses. Starter answers calls, qualifies leads, books appointments and notifies you. Pro and Scale add invoicing, payments and Books reporting, with the relevant integrations configured. For electrical contractors that means burning smells and sparking outlets reach a person, while panel upgrades, EV chargers and remodel work get qualified properly instead of becoming a callback list.
Every one of these arrives at the worst possible moment. Here is what CallerPro does with each.
A hazard, not an appointment. It tells the caller to kill the breaker, and routes them to your on-call number immediately.
It establishes whether the neighbours have power, whether a breaker has tripped, and whether it resets — which usually tells you the job before you leave the shop.
It captures the current panel size, the age of the house and what is driving the upgrade, then books an estimate visit rather than quoting.
It asks the vehicle, the panel location relative to the parking spot, and the distance of the run — the three things that decide whether the job is two hours or two days.
Scope, room count and whether there is a general contractor involved, captured and booked as a walkthrough.
It captures the inspector’s correction notice and the deadline, so the job is scheduled against a date that actually matters.
Electrical calls split cleanly into "this could start a fire" and "this needs a quote", and the caller usually cannot tell you which. These are the questions that decide it.
If the caller describes something urgent, or asks something the agent has not been told the answer to, it escalates to your on-call number or takes the details for a human rather than improvising. You decide what counts as an emergency.
Start with answering and booking. Connect the work after the call when your business is ready.
Your customer calls your existing number.
Capture the request and customer details.
Offer available appointment times.
Send the details to your team.
You and your team do the physical work.
Create and send the invoice.
Collect cards through your connected Stripe account.
Configured invoice reminders and review requests.
Starter includes Google Calendar sync and appointment reminders. Invoicing, payments, Books reporting and post-job follow-ups require Pro or Scale and configuration. Your team completes the job; CallerPro supports the administration.
Call answering, lead qualification, booking, notifications, Google Calendar sync and appointment reminders.
See Starter pricingAdd invoicing, deposits, payments, configured follow-ups and Books reporting. Housecall Pro sync requires a connected account. Accounting export is CSV, not a direct QuickBooks integration.
Compare plansYour existing number, your existing phone, your existing calendar.
Your services, service area, hours, and how you want calls handled. You can paste in your website and it will read it for you.
What gets booked, what gets escalated to your on-call phone, what gets transferred, and what just gets written down for later.
You get a CallerPro number. Forward your existing line to it, or ring your own phone first and let CallerPro catch what you miss.
Read the call summaries and transcripts from the first week and tighten up the questions, the hours and the escalation rules.
Want a hand with your services, calendar or call forwarding?
Get Help Setting Up CallerProNot a per-call answering-service bill that spikes in the week you're busiest.
$0 today. Nothing is charged for 14 days, and you can cancel from Settings before then.
The comparison that matters. A full-time receptionist costs about $3,168 a month in wages alone (U.S. median $18.27/hour, BLS, May 2025) and covers 40 hours a week. CallerPro Starter is $79 a month and answers nights and weekends too.
Your money goes to you. CallerPro is never the merchant of record. Card payments settle into your own Stripe account, and Venmo, Cash App, Zelle and PayPal pay you directly.
Why we ask for a card. Adding a card is what gets you a real phone number with your agent answering on it. You pay $0 today, nothing is charged for 14 days, and you can cancel from Settings before then.
| Feature | Starter$79/mo | Pro$149/mo | Scale$299/mo |
|---|---|---|---|
| Calls | |||
| Talk-minutes included each month | 250 | 750 | 2,000 |
| Extra minutes | $0.30/min | $0.28/min | $0.25/min |
| 24/7 answering, including after hours | Included | Included | Included |
| Qualifying questions and emergency escalation | Included | Included | Included |
| Appointment booking during the call | Included | Included | Included |
| Google Calendar two-way sync | Included | Included | Included |
| Call summaries, transcripts and lead records | Included | Included | Included |
| Appointment reminders | Included | Included | Included |
| Front office | |||
| Invoices with PDF, by email and text | Not included | Included | Included |
| Deposits and card payments to your own Stripe | Not included | Included | Included |
| Unpaid-invoice follow-ups | Not included | Included | Included |
| Books reporting and CSV export | Not included | Included | Included |
| Growth | |||
| Locations | 1 | 1 | Up to 10 |
| Custom workflow automation | Not included | Not included | Included |
Every plan books during the call and syncs with Google Calendar. Invoicing, payments and Books reporting are included on Pro and Scale. Going over your minutes is billed at $0.30 a minute on Starter, $0.28 a minute on Pro and $0.25 a minute on Scale, so a call is never cut off. Multi-brand or something unusual? Talk to us.
Plainly stated, with nothing implied that we can't show you in the product.
Owners put it bluntly: it’s like having a receptionist that’s terrible at
their job and barely understands English
. That is not the call your customer gets. It
speaks in a natural voice, confirms what it heard, and you can test it on your own trial
number before a single customer hears it.
CallerPro is not in the middle of your payments. Card payments settle into your own Stripe account, and Venmo, Cash App, Zelle and PayPal are your handles on your invoice.
Review available summaries, transcripts and recordings in the dashboard. Recording availability depends on your settings and whether the call was successfully captured.
Set a retention window and recordings and transcripts past it are purged automatically. Leave it unset and they stay until you delete them.
Export your calls, contacts, leads, appointments and message threads at any time. A specific caller’s records can be erased on request.
With a reachable transfer or on-call number configured, callers can ask for a person. If transfer is unavailable, the assistant can take a message. Test your routing before forwarding customer calls.
Business texting uses carrier registration with consent and opt-out handling. Availability depends on verification and carrier delivery.
Jacob O.Founder, former field service engineerLinkedInNevriq Technologies LLC, based in Algonquin, IL, USA. Questions before you sign up go to [email protected].
It listens for hazard language — burning, smoke, sparking, a hot panel or outlet — and escalates those callers to your on-call number rather than booking them. It does not attempt to diagnose; it gets a person on the line.
You configure the on-call number and what counts as an escalation.
No, and that is deliberate. It captures the scope — panel size, house age, run distance, vehicle — and books an estimate visit. It will not price work that nobody has looked at.
It can answer questions about your services, hours and service area from the business knowledge you give it during setup.
Yes. With Google Calendar connected it reads your free/busy before offering a time and writes the confirmed appointment back, so it cannot book you into a job you are already on.
On Pro and Scale, yes. The completed job becomes an invoice with a PDF, delivered by email and text, with automatic follow-up on unpaid invoices.
Revenue, sales tax collected and outstanding A/R stay current and export as a CSV that imports into QuickBooks, Xero or Wave.
Yes. You get a CallerPro number at signup, and the usual setup rings your own phone first so CallerPro only answers what you miss. Nothing on your van or your listing has to change.
Try the live AI demo, get help with setup, or start your own 14-day trial.
Demo requires no signup. Trial activation requires a card; cancel before trial end to avoid subscription charges.